Last updated: 18/08/2025


At Telewapp, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, business details, and login credentials.

  • Usage Data: Interactions with our dashboard, IP address, device information, browser type, and access times.

  • Customer Data: Information you upload to Telewapp, such as leads, contacts, messages, and campaign details.

  • Payment Information: Billing details and transaction records (processed securely via third-party gateways).

2. How We Use Your Information

We use the collected data for:

  • Providing and maintaining Telewapp services.

  • Managing client accounts and authentication.

  • Sending automated WhatsApp messages and campaigns (as per client settings).

  • Improving our platform’s features and security.

  • Processing payments and invoices.

  • Sending important service-related updates.

3. Data Sharing & Disclosure

We do not sell your data. However, we may share information in these cases:

  • With third-party providers (e.g., WhatsApp API providers, hosting services, payment processors) necessary to deliver Telewapp services.

  • To comply with legal obligations or respond to lawful requests.

  • To protect against fraud, misuse, or security threats.

4. Data Security

We implement industry-standard security measures including encryption, access controls, and monitoring. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

  • We retain your personal and business data as long as your account is active or as required by law.

  • You may request deletion of your account and related data at any time.

6. Cookies & Tracking

Telewapp may use cookies and similar technologies to improve user experience, track performance, and analyze usage. You can control cookies through your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

  • Access and request a copy of your data.

  • Request correction or deletion of your data.

  • Restrict or object to processing of your data.

  • Withdraw consent where applicable.

8. Third-Party Links

Our platform may contain links to third-party sites. We are not responsible for their privacy practices or content.

9. Children’s Privacy

Telewapp is not intended for use by individuals under 18 years of age. We do not knowingly collect data from minors.

10. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: info@telewapp.com